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Hello all,

The Chinese Labor’s Day holiday is coming, the FoxAlien team will have a holiday off from April 30th to May 5th (PST).

During the holidays, shipments and message replies will be delayed. Online self-service shopping remains available. 

Facebook support & E-Mail support will be delayed. Message handling time will be extended by 3 days. The full service of support will be available again on May 6th (PST).

Shipping arrangement during the holidays:

  1. CN warehouse: Shipment of orders (including replacement orders) placed during April 30th to May 5th (PST) will be delayed. Shipments will be shipped out after May 5th (PST). 
  2. Overseas warehouses (US/CA/EU/UK/AU/JP): Order handling time will be extended by 2-3 days. If you need to cancel/change your order, please leave us a message or e-mail within 1 day after placing order.

If you need urgent assistance, please send us an E-mail with “Urgent” included in the subject. We will mark your message priority and will reply your message as soon as possible.

Thank you for your understanding and support！